Accessibility

Neptune Theatre strives to be an inclusive space for all our patrons. We are pleased to offer a variety of options to ensure everyone feels welcome in our space, and can experience the joys of live theatre.

Please click on an option below to read more.

 

American Sign Language (ASL) Interpreted Performances

 

On select dates throughout the season, Neptune Theatre offers ASL-interpreted performances for the Deaf and hearing-impaired members of our community. These performances feature real-time ASL interpretation by a team of qualified interpreters, working alongside the action of the play. Whether in Fountain Hall or on the Scotiabank Stage, our teams work to create a fully realized theatre experience that can be enjoyed by both Deaf and hearing audiences.

  • When booking tickets (boxoffice@neptunetheatre.com), members of the Deaf community should identify themselves in order to ensure optimal seating for sightlines of the interpreters as well as the action.
  • Hearing persons can purchase tickets to the ASL-interpreted performance like any other, except in the section reserved for ASL audiences. Remaining seats in this section will be released to the general public 48 hours prior to the performance.
  • If no one has requested tickets in the ASL section 48 hours before the show, the ASL interpreters will be canceled and the performance will proceed as any other.

 

Relaxed Performances

 

Throughout the season, Neptune Theatre offers relaxed performances, which are designed to welcome audience members who would benefit from a more relaxed environment, including (but not limited to) those with sensory sensitivities, learning differences, autism spectrum disorder, and first-time theatregoers. Minor production changes are made to reduce startling effects and there is a relaxed attitude towards audience noise and movement. We invite all patrons to come, be themselves and experience live theatre!


You can download our step-by-step guide about what to expect when coming to the theatre. Hard copies are also available for pick up at our box office.

 

Wheelchair Seating

 

Both Fountain Hall and the Scotiabank Stage are fully accessible for wheelchair patrons. Please notify the staff of your needs at the Box Office when ordering your tickets. Sorry, wheelchair-accessible seats are not available online at this time.

 

Hearing-Assistance Devices

 

Assisted Hearing Devices are available free of charge to patrons on a first-come, first-served basis. Limited number available; please see the House Manager upon arriving at the theatre. For more information, contact the Box Office.

 

Access 2 Program

 

The Access 2 card is for people of all ages and types of permanent disabilities who require the assistance of a support person at hundreds of participating entertainment, cultural and recreational venues across Canada. A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with eating, administering medication, communication and use of the facilities. To learn more visit https://access2card.ca/future-card-holders/

Access 2 card holders are able to book a Neptune Theatre performance ticket and add an accompanying companion ticket for their support person. This companion ticket is free of charge.

 

Access 2: Participants in Halifax

  • Art Gallery NS
  • Canada Games Centre
  • Canadian Museum of Immigration at Pier 21
  • Discovery Centre
  • Halifax Jazz Festival
  • Maritime Museum of the Atlantic
  • Museum of Natural History
  • Neptune Theatre
  • The HRM Recreation and Pools.

To learn more visit https://access2card.ca/participating-venues/?province=12

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