Accessibility

Neptune Theatre strives to be an inclusive space for all our patrons. We are pleased to offer a variety of options to ensure everyone feels welcome in our space, and can experience the joys of live theatre.

For a guide on how to get to the theatre from Barrington Street, CLICK HERE

 

American Sign Language (ASL) Interpreted Performances

On select dates throughout the season, Neptune Theatre offers ASL-interpreted performances for the Deaf and hearing-impaired members of our community. These performances feature real-time ASL interpretation by a team of qualified interpreters, working alongside the action of the play. Whether in Fountain Hall or on the Scotiabank Stage, our teams work to create a fully realized theatre experience that can be enjoyed by both Deaf and hearing audiences.

  • When booking tickets by phone at 902-429-7070 or by email at boxoffice@neptunetheatre.com, members of the Deaf community should identify themselves in order to ensure optimal seating for sightlines of the interpreters as well as the action.
  • Hearing persons can purchase tickets to the ASL-interpreted performance like any other, except in the section reserved for ASL audiences. Remaining seats in this section will be released to the general public 48 hours prior to the performance.
  • If no one has requested tickets in the ASL section 48 hours before the show, the ASL interpreters will be canceled and the performance will proceed as any other.

Relaxed Performances


 Throughout the season, Neptune Theatre offers relaxed performances, which are designed to welcome audience members who would benefit from a more relaxed environment, including (but not limited to) those with sensory sensitivities, learning differences, autism spectrum disorder, and first-time theatregoers. Minor production changes are made to reduce startling effects and there is a relaxed attitude towards audience noise and movement. We invite all patrons to come, be themselves and experience live theatre!

  • When booking tickets by phone at 902-429-7070 or by email at boxoffice@neptunetheatre.com, purchasers should identify if they require a companion ticket, wheelchair seats, or any other accommodations.

You can download our step-by-step guide about what to expect when coming to the theatre.

Audio Described Performances


We are pleased to announce that Neptune now has Audio Described Performances. A big thanks to the Bluenose Ability Arts & Film Festival whose partnership has made this possible. Audio Description was originally designed to provide access for audience members who are blind or partially sighted, but is now regularly used by people who are neurodiverse and/or have sensory sensitivities.  We look forward to making this a regular part of our programming, and  invite all patrons to come, be themselves and experience live theatre!

  • When booking tickets by phone at 902-429-7070 or by email at boxoffice@neptunetheatre.com, purchasers should identify if they require a companion ticket, wheelchair seats, or any other accommodations.
  • By identifying yourself as one in need of a listening device for our show, we can reserve one for you and also send you detailed information that will enhance your theatre experience.

 

A square image. The top has two logos on a white background. The top left logo is Neptune Theatre's 60th anniversary logo featuring the name of the theatre, the number 60, and a square box all in black. The top of a trident is cut out of the box, and appears to be an iridescent diamond colour. Beneath in black text reads "neptunetheatre.com 902.429.7070". The logo on the top right is The Craig Foundation logo. All letters are black printed letters. The rest of the poster has a navy blue background. At the top of the blue background reads, "Audio Described Performances Schedule". Beneath is one rectangular mini show poster with the title, date, and time above. Billy Elliot the Musical. Above the respective mini poster in white text reads, "Billy Elliot, Sunday, May 28, 2023, 2:00pm".

For more information, CLICK HERE

CLICK HERE  for the Little Women company audio descriptions.

CLICK HERE for the Elf the Musical company audio descriptions.

Wheelchair Seating

Both Fountain Hall and the Scotiabank Stage are fully accessible for wheelchair patrons. Please notify the staff of your needs at the Box Office when ordering your tickets. Wheelchair-accessible seats are not available online at this time. We apologize for any inconvenience.

Neptune Theatre has wheelchair accessible washrooms on site.

Hearing-Assistance Devices

Assisted Hearing Devices are available free of charge to patrons on a first-come, first-served basis. Limited number available; please see the House Manager upon arriving at the theatre. For more information, contact the Box Office.

Access 2 Program

The Access 2 card is for people of all ages and types of permanent disabilities who require the assistance of a support person at hundreds of participating entertainment, cultural and recreational venues across Canada. A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with eating, administering medication, communication and use of the facilities. To learn more visit https://access2card.ca/future-card-holders/

Access 2 card holders are able to book a Neptune Theatre performance ticket and add an accompanying companion ticket for their support person. This companion ticket is free of charge.

 

Access 2: Participants in Halifax

  • Art Gallery NS
  • Canada Games Centre
  • Canadian Museum of Immigration at Pier 21
  • Discovery Centre
  • Halifax Jazz Festival
  • Maritime Museum of the Atlantic
  • Museum of Natural History
  • Neptune Theatre
  • The HRM Recreation and Pools.

To learn more visit https://access2card.ca/participating-venues/?province=12

Neptune Theatre is located on sacred land that has been the site of human activity since time immemorial. We are in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq, and we acknowledge them as the past, present, and future caretakers of this land.

As artists, we are grateful to work and build community here. As stewards of culture, we are in the process of learning more about how our company can improve our relations with Indigenous People and uphold the values of collaboration and inclusivity in all that we do. 

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