JOIN THE NEPTUNE THEATRE TEAM!
Neptune Theatre is Atlantic Canada’s premier destination for live, professional theatre. Our roots are deep in this region. Proudly producing theatre in Halifax for 62 seasons, our values are grounded in the belief that the power of live theatre can transform and connect. With a mindful and inclusive approach, we are committed to bringing stories that represent the history and diversity of our region and its people to life on our stages.
We’re Seeking Part-Time Box Office Agents for the Summer!
Neptune Theatre’s Box Office Agents are among the first individuals patrons engage with, whether in person, by telephone, or through email. We are professional, patient, courteous, informed, and provide top-notch customer service. Under the supervision of both the Box Office Manager and Assistant Box Office Manager, Agents are responsible for the following:
Ticket and subscription sales
Customer account management and maintenance
Following cash and credit handling procedures
Dealing with customer complaints and issues, and escalating to management as needed
Outbound courtesy calling, telemarketing, and initiatives
Process complimentary ticket requests
General administrative tasks
Adhering to outlined policies and procedures
Other duties as requested or required
This position is intended as staffing support for our upcoming summer months and production of MAMMA MIA! The contract is from late June until August 31st, 2025, with the possibility of
extension depending on fall staffing needs and interest. Ideal candidates possess strong computer skills, good oral and written communication, and the ability to work both independently and alongside others. Hours vary but applicants must be available to work at minimum two (2) shifts per week within our 12PM and 8PM open hours and have flexibility to pick up additional shifts as offered.
TO APPLY
If you enjoy interacting with the public in a pleasant and inspiring environment, and wish to share in the excitement of live professional theatre, please forward your resume via email to:
ATTN: Britt P. Curran (she/her)
Box Office Manager
bcurran@neptunetheatre.com
RE: Part-Time Agent Position
Statement of Intention
Neptune Theatre seeks to promote equity, inclusion, and access by amplifying voices and stories that have been historically marginalized or underrepresented, and we factor this into every decision we make. We encourage submissions from individuals of all genders, ethnicities, abilities, and identities, and will give scheduling priority to those who self-identify as IBPOC, LGBTQ2S+, d/Deaf, living with disabilities, and/or facing other systemic challenges in our industry. Applicants should be aware that Neptune does not tolerate any form of harassment or discrimination of its employees, patrons, partners and volunteers, or any persons visiting or spending time on its premises. We are committed to accommodating applicants with disabilities at any stage of the hiring process.
Anti-Harassment Policy
Neptune is committed to maintaining a positive, harassment-free culture. We do not tolerate any form of harassment of our employees, clients, volunteers, or any persons visiting or spending time on our premises or online spaces. Please note that violation of this policy could result in revoked access. Neptune Theatre takes part in the Not in Our Space! initiative, a national anti-harassment and respectful workplace collaboration campaign between Equity and the Professional Association of Canadian Theatres (PACT), which seeks to ensure healthy and productive working conditions for all professionals working in live performance across the country.
